Primary Feedback: A1 Customer Service- The first time I messaged Vivo, I inquired about the anticipated shipping time because I was so anxious, and they (Liz M.) replied within 2 hours. I received the order sooner than I expected but the column, “adjustable neck” was defective. They responded promptly and kept me up to date along the way with no problems. The replacement part was sent out right away, no fuss, no hassle, and I didn’t have to worry about shipping the defective part back. Customer Service is integral for me, and they exceeded with flying stars.
Product Review: I love this versatile stand-up desk!
I couldn’t wait for it to come in when I ordered it because my chiropractor has been on my family about finding ways to decrease the pressure that we put on our spines from sitting at the computer desk. So, my husband and I started our search and discovered one of two issues within the home office furniture space, 1) products were too cheap and we couldn’t confirm their durability or 2) products were too expensive, until we found Vivo, first through Walmart (purchased here) and later Amazon. After visiting their site, watching their promo YouTube videos and reading reviews, I thought why not?
I got the 36” x 22” Electric Mobile desk and my husband got the 63 x 32” Electric Stand- up Desk.
Pros:
Quality- Very durable, quality material and very nice finish. Can handle some heavy loads. We got them in black!
Ergonomic- The center “dip” allows you to get closer to the screen as needed and feels comfortable. We stand for up to 6 hours with no issue.
Flexible- There are four height adjustment settings that are super easy to set and very useful.
True to Advertisement: These desks go as low as my couch about 22” and as high as about 52”, pretty much at eye view. My husband’s desk rises just as high which seems higher than advertised. I am 5’7 and he is 6’ and the height adjustments are suitable for our needs.
Mobility: The mobile desk is cute, doesn’t take up a whole lot of space and the wheels let you glide throughout your space. We have laminate floors and carpet in the bedroom, but it still moves pretty freely on that surface as well.
Assembly: Pretty easy to assemble but you may want to dedicate about 1.5 hours to putting the pieces together. There is ample room for attachments and space to organize your cables.
Cons-ish:
There are no cons, just a suggestion for the mobile desk. The detachable keyboard platform is a plus, but it is fixed once attached. If I could glide it in and out to adjust, that would be ideal. However, it is also ergo cut, so I still enjoy this feature.
Overall, top of the line customer service, affordable pricing, innovative features, modern aesthetics, quality design and materials. Love this product and I will follow up with some of their attachment pieces. I highly recommend!